Terms of service
Electronic store rzstyle.lt rules of goods, gift cards, and sale
1.1Seller - UAB Ra kompanija, company code:304552287, address:Rygos str 48-32 Vilnius
1.2rzstyle.lt - electronic store, online address www.rzstyle.lt.
1.3Buyer - 1) a natural person who, in accordance with the applicable legal acts, may enter into transactions who purchase goods for personal consumption (not for business purposes), 2) a legal person of the Republic of Lithuania purchasing goods as an end user (intending to use goods for representational or other purposes).for purposes not related to the resale of goods or their use for business, production, provision of services; 3) duly authorized representatives of all the above persons.
1.4Parties - Buyer and Seller together.
1.5The Seller's partner - a legal entity:1) is used to fulfill the Buyer's order; 2) with which joint actions or projects are carried out on rzstyle.lt, on the websites of this legal entity or in any media where the action or project of rzstyle.lt and this legal entity will be described.
1.6Personal data - any information relating to a natural person - a data subject whose identity is known or can be established directly or indirectly by means of data such as a personal code, one or more personal, physical, physiological, psychological, economic, cultural or social data. signs.
1.7Rules - these"Rules of purchase and sale of e-shops rzstyle.lt goods, gift cards, coupons".
1.8Account - the result of the Buyer's registration on rzstyle.lt, due to which an account (account) protecting his personal data and order history is created.
1.9Product - everything that is sold in the e-shop rzstyle.lt:drabu=iai, shoes and accessories, gift vouchersSeparately, the terms “goods” and “goods” used in the Rules mean both singular and plural.
- General provisions
2.1These Rules are a legal document binding on the Parties, which sets out the rights and obligations of the Parties, the conditions of acquisition, payment for goods, delivery and return of goods and other conditions related to the purchase and sale of goods on rzstyle.lt.
2.2The Seller reserves the right to change, supplement or amend the Rules at any timeThe new version of the Rules shall enter into force upon its publication on rzstyle.ltBuyers have the opportunity to get acquainted with the valid version of the Rules on the rzstyle.lt website, and are also acquainted with each time they purchase the Goods.
2.3All persons specified in Clause 1.3 of these Rules, having confirmed that they are acquainted with the Rules (Item 2.4 of the Rules), have the right to register and purchase goods on rzstyle.ltBuyers, by confirming their acquaintance with the Rules, at the same time confirm that they have the right to purchase goods on rzstyle.lt, iecorresponds to the definition of the Buyer specified in the Rules.
2.4If the Seller has the right or obligation to provide the Buyer with information or documents by e-mail, in all cases the Buyer is responsible for providing the Seller with a valid e-mail address belonging to the Buyer.
- Protection of personal data
3.1When buying goods, the Buyer must provide the Seller with his personal data necessary for the proper delivery of goods:name, surname, address (city, street, house number (apartment number - optional), postal code) for delivery of goods (s), active e-mail address and telephone number for contacting for order confirmation (if necessary) and/or for receiving data required for payment for goodsRegistered Buyers, when filling in the registration form for creating an Account, save in the Seller's system the password to be used for later logins to the Account created during registration.
3.3By agreeing to these Rules, the Buyer agrees that his e-mailinformation messages necessary to confirm the order, payment and delivery of goods or other execution of the order would be sent to the e-mail address.
3.4The Seller ensures that the Personal Data of the Buyers specified in Clause 4.2 of the Rules will be used only for the purposes of selling the goodsWith the separate consent of the Buyer, the data provided by the Buyer will also be used for direct marketing purposes.
3.5The Seller does not collect Buyers' data related to their payment informationAll payments are made through partner channels Paysera.lt, Paypal.com
3.6The Seller undertakes not to disclose the Buyer's personal data to third parties, except for the Seller's partners venipak.lt, omniva.lt., Post.lt providing delivery of goods or other services related to the proper execution of the Buyer's order.In other cases, the Buyer's personal data may be disclosed to third parties only in accordance with the procedure provided for by the legal acts of the Republic of Lithuania.
3.7In the light of 3.5and 3.6, agreeing with these rules, the Buyer also declares that he agrees that UAB Ra kompanija will process the Buyer 's personal data provided by the Buyer or received by the Seller during the performance of the Agreement and provide it to partners for the purpose of performance of the Agreement (delivery, settlement, etc.) to the extent necessary for the performance of the relevant functionsThe buyer is informed that the list of data recipients is subject to changeThe Buyer is informed that he has the right to contact the Seller (processor of personal data) to request a list of entities to which his personal data has been transferred.
- Ordering goods, concluding a purchase and sale agreement
4.1Registered and unregistered users can shop in the rzstyle.lt e-shop.
4.2The purchase-sale legal relationship between the Seller and the Buyer arises and the purchase-sale agreement (hereinafter - the Agreement) between them is considered concluded from the moment when the Buyer, having selected the purchased item (s) in the electronic rzstyle.lt store and formed the goods shopping cart, completes all the steps of the order, the last of which is the payment method selection, and clicks on the"Confirm order"link.
4.4Buyers' orders are registered and stored in the database of the e-shop rzstyle.lt for a maximum of 3 years, the term being calculated from the end of the last purchase-sale relationship.
- Buyer 's rights
5.1The buyer has the right to buy goods in the e-shop rzstyle.lt in accordance with the procedure established in these rules.
5.2The Buyer has the right to cancel the order in accordance with the procedure established by these Rules.
5.3The Buyer, in accordance with the procedure specified in Clause 12 of the Rules, has the right to withdraw from the Agreement concluded with rzstyle.lt online, but not later than within 14 (fourteen) days from the date of delivery of the goods.
5.4The Buyer has the right to replace or return the purchased goods in accordance with the procedure established by these Rules.
- Seller 's rights
6.1The Seller has the right to change, suspend or terminate the operation of certain rzstyle.lt functions, as well as to change the layout of the goods on rzstyle.lt.
6.2The seller has the right to suspend or terminate the activities of rzstyle.ltIn this case, all accepted and confirmed Buyers' orders are terminated and new orders are not accepted.
6.3The Seller has the right to cancel the Buyer's orderunder the conditions and in accordance with the procedures laid down.
6.4The Seller may carry out various types of marketing campaigns and, with the prior consent of the Buyers, inform them about these promotions by sending them to the contacts indicated by the Buyers (by e-mail).
6.6The Seller has other rights provided for in these Rules or legal acts of the Republic of Lithuania.
- Obligations of the buyer
7.1The Buyer must pay for the purchased goods on time and accept them in accordance with the procedure established in these RulesIf you choose to pick up the goods from rzstyle & fashion salon, pick them up within the terms specified in these Rules.
7.2The buyer undertakes to store and not pass on to third parties the data of his login to the e-shop rzstyle.ltThe Buyer is responsible for the consequences of improperly stored login data.
7.3E-shops rzstyle.lt Buyers must get acquainted with these Rules and not violate the legal acts of the Republic of Lithuania.
- Obligations of the seller
8.1The seller undertakes to make available the services of the e-shop.
8.2The Seller undertakes to deliver the goods purchased by the Buyer to the specified address in accordance with these Rules.
8.4Under the conditions provided for in the Rules, the Seller undertakes to deliver the goods ordered by the Buyer and to accept the goods returned by the Buyer.
8.toWhen the Buyer returns the goods, the Seller undertakes to return the money paid by him within 14 days.
- Prices of goods, terms and procedure of payment for goods
9.1The prices of goods in the e-shop rzstyle.lt are indicated in euros
9.2The buyer pays for the purchased goods via electronic banking, the payment partner is paysera.lt or paypal.com (paid at the time of ordering);
- Order cancellation
10.1The Seller has the right not to confirm the order or cancel it at any time before its delivery/transfer to the Buyer, as well as to decide not to sell the goods to the Buyer in the future if there is reason to believe that the Buyer does not meet the Buyer's definition consumption) and business (resale, use of goods for the provision of services or other goods, etc.)In case of doubt, the Seller may apply to the Buyer for additional confirmation of the Buyer's status.
- Delivery and collection of goods
11.1The buyer has the right to pick up the goods at the rzstyle & fashion salon or choose the delivery service; by choosing the latter option, the Buyer undertakes to provide the Seller with the exact delivery address of the goods.
11.2 The Buyer undertakes to pick up or receive the goods himself or to indicate another consignee.
11.3The Goods may be delivered to the Buyer or a person specified by the Seller himself or his authorized representative.
11.4If the Buyer chooses a courier service at the time of ordering:
11.4.1The buyer undertakes to indicate the exact place of delivery of the goods.
11.4.2The buyer undertakes to accept the goods himselfA valid identity document (identity card, passport or new model driving license) must be presented upon acceptance of the goods.If the Buyer cannot accept the goods himself and the goods have been delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller regarding the transfer of the goods to the wrong person.
11.4The buyer can pick up the goods free of charge at one of the Goods collection centersIf the Buyer chooses the following method when placing the order:
11.5.1The ordered goods must be picked up no later than within 3 (three) working days after the Seller has informed the Buyer by phone and e-mail that the goods can be picked up.
11.5.2The goods can be picked up only by the person who placed the order or the person specified at the time of placing the orderWhen picking up the goods, it is necessary to have a valid identity document (identity card, passport or a new model driving license) with the Seller's employee.
11.6A delivery fee of EUR 3 is applied for delivery of goods to Lithuania at the address chosen by the Buyer.
11.7. A fee of EUR 10 is applied for delivery to the countries chosen by the Buyer for delivery to the countries of the European Union.
11.8.For delivery to other countries of the world, delivery of goods to the address chosen by the Buyer is subject to a fee of 15 EUR.
11.9The Seller reserves the right to change the delivery fee. The valid prices are indicated in the order formation window so that the Buyer has the opportunity to get acquainted with them before confirming the order.
11.8The Goods are sent to the Buyer or his/her designated person at the exact address specified upon receipt of payment, therefore the delivery period starts from the receipt of payment for the product (s),
11.9The seller undertakes to make every effort to deliver the purchased goods as soon as possible.
11.10The Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of third parties or due to circumstances beyond the control of the Buyer.
11.11When collecting or receiving the goods at the specified address, the Buyer, together with the Seller or his authorized representative, must check the condition of the consignment and the product (s) and sign an invoice, bill of lading or other document of delivery and acceptance of the consignment.After the Buyer has signed the invoice, bill of lading or other document of delivery and acceptance of the consignment, the consignment is considered to be in proper condition. external) is notIf the Buyer notices that the packaging of the submitted consignment is damaged (crumpled, wet or otherwise externally damaged), the product (s) is/are damaged and/or the product (s) are not in complete condition, the Buyer must mark this on the invoice, bill of lading or in another document of delivery and acceptance of the consignment and, in the presence of the Seller or his representative, to draw up a deed of violation (non-conformity) of the free consignment and/or the product (s).
11.12If the Buyer fails to comply with Article 11.11 of the Rulesthe Seller shall be released from liability against the Buyer for damage to the goods, if the cause of such damage is not a factory defect, and for discrepancies in the assembly of goods, if these discrepancies can be identified by inspecting the outside of the goods.
11.13The characteristics of all goods sold are indicated in the description attached to each itemThe Seller is not responsible for the fact that the color, shape or other parameters of the goods in the e-shop may not correspond to the actual size, shape, color of the goods, the Buyer's imagination due to the features of the monitor used by the Buyer, the Buyer's subjective assessment.
11.14The risk of accidental loss of or damage to the goods passes to the Buyer from the moment the goods are handed over to the Buyer.
- Return of goods, exchange
12.1Goods purchased on rzstyle.lt are returned and/or replaced in the cases provided for in Article 6.228 (10) of the Civil Code and (or) by other legal acts in force and applicable in the Republic of Lithuania. AlsoIn accordance with the “ Retail Rules ” approved in 2014July 22By the Resolution of the Government of the Republic of Lithuania No.738,
12.2In order to return the quality product (s), the Buyer must notify the Seller in writing (by e-mail).
12.3The Buyer may exercise the right to return a quality and unused product within 14 (fourteen) days from the date of delivery of the goods to him, informing the Seller thereof in accordance with the procedure provided for in Clause 12.2 of the Rules.12.4Return of goods is subject to the following conditions:
12.4.1The Buyer's notice to the Seller about the return of the goods is provided within the deadlines for the return of the goods;
12.4.2, the returned goods must be in the original neat packaging
12.4.3the goods must be undamaged by the Buyer;
12.4.4the goods must be unused (untested) without losing their appearance (this item does not apply in the case of return of defective goods);
12.4.5the returned goods must be in the same configuration as received by the Buyer;
12.4.6all gifts that were given along with the purchased item must be returned along with the returned items.
12.4.7when returning the goods, it is necessary to present the document of its acquisition and the completed return document;
12.4.8the costs of acquisition and return of the goods shall be borne by the Buyer, except in cases when the defective goods are returned - in this case the costs of returning the goods shall be borne by the Seller;
12.4.9the money for the returned goods is returned to the bank account specified by the Buyer.
12.5If the Buyer has purchased a set of goods rzstyle.lt completed by the Seller as one, he must return the entire set of goods to the Seller, ieThe buyer has the right to return the goods only in respect of all the goods in the setIn the event that the Buyer does not meet at least one of the conditions specified in clauses 12.4.1 - 12.4.7 in order to return the goods, the Seller has the right to refuse to accept the returned set of goods.
12.6The Seller has the right to refuse to accept the goods returned by the Buyer if the conditions for returning the goods have not been complied with.
12.7If the Buyer has exercised the right established in Clause 5.3 of the Rules, the money shall be returned to him within 14 days after the Seller has received the Buyer's notification, and if the Buyer has not returned the goods to the Seller, the term
12.8The Seller has the right not to return the amounts paid by the Buyer until the goods have been returned to the Seller and have been checked for compliance with Clauses 12.4.2 - 12.4.7 of the Rules.
12.9If there is a price difference when changing the goods, the Buyer must pay the Seller according to the recalculated prices.
12.10 Goods sold with a discount of -40% or more are not subject to returns, except in case of poor quality.
- Exchange of information
13.1The Seller sends notifications to the Buyer using the contacts provided in the Buyer's registration form - e-maile-mail address and/or telephone number, and the Buyer, in order to contact the Seller, may use all communication channels specified in the"Contacts"section of the e-shop rzstyle.lt.
14.1The buyer is fully responsible for the accuracy of the data provided in the registration formIf the Buyer provides inaccurate data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim damages from the Buyer.
14.2The buyer is fully responsible for his actions performed on the website using rzstyle.lt.
14.3The buyer is responsible for the security and/or transfer of his registration data to third partiesIn the event that a third party uses the Buyer's registration data to log in to rzstyle.lt and perform further related actions (for example, to place an order), the Seller considers such a person to be the Buyer.
14.4The Seller is released from any liability in all cases where the loss arises due to the fact that the Buyer, notwithstanding the Seller's recommendations and its obligations, did not read these Rules, even though he was given such an opportunity.
13.5In the event of damage, the guilty party compensates the other party for the direct damage.
- Final Provisions
16.1These Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania and the European Union.
16.2The law of the Republic of Lithuania shall apply to the relations arising on the basis of these Rules.
16.3All disagreements arising from the implementation of the Rules shall be resolved through negotiationsIf no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.